Return, Exchange and Refund Policy

We want you to be happy with your purchase! If you are not satisfied with it, please let us know so we can make it right. You can contact Zellie's Customer Support Department at hello@zellies.com for more information.

• We are unable to accept returns of opened items due to food-safety restrictions. However, please contact Customer Support because our goal is to help you find the product that suits you best.
• Opened Bulk Bags are not eligible for refunds. We kindly ask that you purchase a Jar size to find your preferred flavor.
• Requests for a return, exhange or refund must be made within 30 days of purchase date
• Refunds may take up to 14 days once a return has been received and processed
• Shipping costs are not eligible for refunds
• For an Amazon refund, please visit their Customer Service webpage: Amazon Customer Service